Last updated: October 2025

1. Introduction

At PneuFlo Supply Co Ltd (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website, place an order, or contact us.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

PneuFlo Supply Co Ltd

Registered in England & Wales | Company No. 16761654

Registered Office: 19 Louise Avenue, Groby, Leicestershire, LE6 0YH

Email: sales@pneuflosupplyco.co.uk

Data Controller: Oscar Dodds

3. Information We Collect

We may collect and process the following personal information:

• Identity Data: Name, company name, title or position

• Contact Data: Email address, phone number, billing and delivery addresses

• Transaction Data: Purchase details and payment information (securely processed via PayPal)

• Technical Data: IP address, browser type, and site usage information (via cookies and analytics)

• Communication Data: Messages and correspondence with us

We never store full payment card details. All card payments are processed securely by PayPal under their own privacy and security standards.

4. How We Use Your Information

We use your data to:

• Process and fulfil orders

• Manage deliveries and returns

• Provide customer support and respond to enquiries

• Send order confirmations and delivery updates

• Improve our website and services

• Comply with legal obligations (e.g. tax and fraud prevention)

We only process personal data when legally permitted — to perform a contract, meet legal obligations, or pursue legitimate business interests.

5. Marketing Communications

We may send occasional updates about products or promotions only if you’ve opted in.

You can unsubscribe at any time via the link in our emails or by contacting us.

We never sell or rent personal data to third parties for marketing.

6. Data Sharing

We share data only with trusted third parties necessary for our operations:

• Payment providers (PayPal) for secure transactions

• Delivery partners and couriers to fulfil orders

• IT and hosting providers to run our website securely

All third parties are contractually bound to comply with UK GDPR.

7. Data Retention

We keep your personal data only as long as required:

• Order and account data: Up to 7 years (for tax and accounting)

• Marketing data: Until you opt out

After these periods, data is securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the right to:

• Access – request a copy of your data

• Correction – rectify inaccuracies

• Erasure – request deletion when no legal basis exists to retain it

• Restriction – limit processing in certain cases

• Portability – receive your data in a transferable format

• Objection – object to processing for legitimate interests or marketing

9. Cookies

Our site uses cookies to analyse traffic and improve user experience.

You can manage or disable cookies through your browser; note that some features may not work correctly if cookies are disabled.

10. Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Our site uses SSL encryption, and all payments are handled by PayPal’s secure servers.

11. Transfers of Data Outside the UK

Where third-party providers (e.g., hosting or analytics services) are located outside the UK, we ensure they operate under adequate safeguards such as UK adequacy decisions or standard contractual clauses.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be published here with an updated “Last updated” date.

13. Contact Us

If you have questions about this policy or your personal data, contact:

📧 sales@pneuflosupplyco.co.uk

📞 07368 676 765

📮 PneuFlo Supply Co Ltd, 19 Louise Avenue, Groby, Leicester, LE6 0YH